MUSEUM OF BROADCAST COMMUNICATIONS
        360 North State Street, Chicago, IL 60654-5411  P. 312-245-8200      Museum of Broadcast Communications (MBC) © 2018 All rights reserved.©  
 Museum of Broadcast Communications was made possible thanks to a generous grant by:
                                                      I Terms Of Use I Privacy Policy I Contact Us I

Frequently Asked Questions:

How long will SNL: The Experience be at the Museum of Broadcast Communications?  The exhibit will be with us until December 31, 2018. How long does it take to go through the museum? This depends on you, the museum-goer. The SNL exhibit is a 500 artifact, self-guided exhibit that takes you through the six day creative process on how the show is produced and ready to go on air by Saturday night. It is an immersive experience with much to read, watch and interact. On average, it takes about 1.5 – 2 hours to get through SNL: The Experience, but admission also grants you access to the museum’s 3rd floor television gallery. Avid museum- goers will find themselves spending at least 2 – 3 hours with us. My ticket says 10:00 AM, but I can’t make it until later in the day. Is this going to be a problem? No, you are welcome to visit us any time during operating hours. Is this a timed exhibit? Generally speaking, no. There are a few timed portions at the beginning and end of the experience, but they are started as needed. There is no set time that these portions begin. What can I do if I miss my online reservation or need to switch days? Just give us a call at the box office, and we will be happy to change your reservation. All tickets are valid until the barcode has been scanned. If you sell out online, can I still purchase tickets at the box office? Yes. Do you have a coat/baggage check? Yes. There is a self-service coat check on the 2nd floor before entering the exhibit. We also offer a $5 coat check at the front desk if you have valuables you would rather not leave unattended, but this service is complimentary for our valued museum members. All proceeds go directly to the museum. Is the museum accessible to persons with disabilities? Yes, the museum is wheelchair accessible, but we do not have wheelchairs/walkers/crutches available on site. Where are the restrooms?  Restrooms are located on the 2nd, 3rd, and 4th floors of the museum, and it is recommended that you make a pit stop before entering the exhibit.  Should you need to use the facilities once you are actually inside the exhibit, please let a staff member know, and they will be happy to direct you. Who do I contact for group sales? Groups of ten or more receive a $5 discount off the regular price of admission and must be confirmed and paid in full at least two weeks in advance. Please fill out and submit the form found on the “Schedule a Tour” page beneath the “Plan a Visit” tab. Do I have to purchase tickets in advance or can I do so at the box office? You can do whichever is most convenient for you; however, we do recommend purchasing tickets in advance if you plan on visiting on one of our high volume business days, such as Saturday or Sunday. While doing so is not necessary, it does expedite the entry process just a bit when you arrive at the museum.
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  ABOUT
MUSEUM OF BROADCAST COMMUNICATIONS
        360 North State Street, Chicago, IL 60654-5411  P. 312-245-8200      Museum of Broadcast Communications (MBC) © 2018   All rights reserved.©  
 Museum of Broadcast Communications was made possible thanks to a generous grant by:
                                                      I Terms Of Use I Privacy Policy I Contact Us I

Frequently Asked Questions:

How long will SNL: The Experience be at the Museum of Broadcast Communications?  The exhibit will be with us until December 31, 2018. How long does it take to go through the museum? This depends on you, the museum-goer. The SNL exhibit is a 500 artifact, self-guided exhibit that takes you through the six day creative process on how the show is produced and ready to go on air by Saturday night. It is an immersive experience with much to read, watch and interact. On average, it takes about 1.5 – 2 hours to get through SNL: The Experience, but admission also grants you access to the museum’s 3rd floor television gallery. Avid museum-goers will find themselves spending at least 2 – 3 hours with us. My ticket says 10:00 AM, but I can’t make it until later in the day. Is this going to be a problem? No, you are welcome to visit us any time during operating hours. Is this a timed exhibit? Generally speaking, no. There are a few timed portions at the beginning and end of the experience, but they are started as needed. There is no set time that these portions begin. What can I do if I miss my online reservation or need to switch days? Just give us a call at the box office, and we will be happy to change your reservation. All tickets are valid until the barcode has been scanned. If you sell out online, can I still purchase tickets at the box office? Yes. Do you have a coat/baggage check? Yes. There is a self-service coat check on the 2nd floor before entering the exhibit. We also offer a $5 coat check at the front desk if you have valuables you would rather not leave unattended, but this service is complimentary for our valued museum members. All proceeds go directly to the museum. Is the museum accessible to persons with disabilities? Yes, the museum is wheelchair accessible, but we do not have wheelchairs/walkers/crutches available on site. Where are the restrooms? Restrooms are located on the 2nd, 3rd, and 4th floors of the museum, and it is recommended that you make a pit stop before entering the exhibit. Should you need to use the facilities once you are actually inside the exhibit, please let a staff member know, and they will be happy to direct you. Who do I contact for group sales? Groups of ten or more receive a $5 discount off the regular price of admission and must be confirmed and paid in full at least two weeks in advance. Please fill out and submit the form found on the “Schedule a Tour” page beneath the “Plan a Visit” tab. Do I have to purchase tickets in advance or can I do so at the box office? You can do whichever is most convenient for you; however, we do recommend purchasing tickets in advance if you plan on visiting on one of our high volume business days, such as Saturday or Sunday. While doing so is not necessary, it does expedite the entry process just a bit when you arrive at the museum.