Frequently Asked Questions

You have the questions, we give you the answers.

The Museum is right off the Ogilvie Metra stop but also accessible by CTA.
Closest CTA train stops:
Clinton stop on the Green and Pink Line
Washington/Wells stop on the Brown Line
There are several parking options nearby:
Parking garage available on Canal Street between Randolph and Lake Street.
Valet available on weekdays on Canal between Randolph and Lake Street.
Paid street parking
Yes
The museum is completely wheelchair accessible. The exhibits are all on one floor, with ramps available throughout.
Tickets can be purchased online here or in person.
We're a cashless business; we only accept card or digital payments.

The Museum is right off the Ogilvie Metra stop but also accessible by CTA.
Closest CTA train stops:
Clinton stop on the Green and Pink Line
Washington/Wells stop on the Brown Line
There are several parking options nearby:
- Parking garage available on Canal Street between Randolph and Lake Street
- Metropolitan Valet available on weekdays at 165 Canal Street between Randolph and Lake Street
- Paid street parking
Metropolitan Valet at 165 N Canal Street, around the corner from the Museum, can assist with wheelchair-accessible parking.

Tickets are available for purchase online or in person at the museum. Purchasing your tickets in advance allows you to secure your preferred visit date and skip the line when you arrive.
The Museum offers discounted and free admission to eligible visitors. Please see our Tickets page for more information. Free and discounted tickets are only available in-person, unless otherwise stated.
For all ticket donation requests, please contact our Director of Operations with details about your request and they will be assessed on an individual basis.