Frequently Asked Questions

You have the questions, we give you the answers.

Planning your visit

  • Wednesday 12PM-6PM

    Thursdays 12PM-6PM

    (Thursdays 12-8pm starting May 7th!)

    Friday-Saturday 10AM-6PM

    Sunday 12PM-6PM

    Monday-Tuesday: Closed to the public

    Last entry one hour before close

  • Yes! The Museum is located at the intersection of Fulton Market, West Loop Gate, and the Theatre District with many great hotels within walking distance. See nearby options on Choose Chicago.

Getting to the Museum

  • The Museum is right off the Ogilvie Metra stop but also accessible by CTA.

    Closest CTA train stops:

    Clinton stop on the Green and Pink Line

    Washington/Wells stop on the Brown Line

  • There are several parking options nearby:

    • Parking garage available on Canal Street between Randolph and Lake Street

    • Metropolitan Valet available on weekdays at 165 Canal Street between Randolph and Lake Street

    • Paid street parking

  • Metropolitan Valet at 165 N Canal Street, around the corner from the Museum, can assist with wheelchair-accessible parking.

Tickets

  • Tickets are available for purchase online or in person at the museum. Purchasing your tickets in advance allows you to secure your preferred visit date and skip the line when you arrive.

  • The Museum offers discounted and free admission to eligible visitors. Please see our Tickets page for more information. Free and discounted tickets are only available in-person, unless otherwise stated.

  • For all ticket donation requests, please contact our Director of Operations with details about your request and they will be assessed on an individual basis.

Groups and Field Trips

  • Do you have a group or class interested in visiting the Museum? Fill out the form and we will provide you with information to make your visit a breeze.

  • Yes! We provide interactive scavenger hunts for student visitors to the Museum.

    Our civic education and freedom of speech curriculum, The Great Debates is provided free to students and teachers.

  • Absolutely! The Museum is a fantastic space for a wide range of events. The interactive exhibits and sets provide a unique and memorable venue for your next soiree. Please visit our Private Events page for more information.

At the Museum

  • Absolutely! Photography at the Museum is permitted for personal, non-commercial use. Tag @MuseumTV and share your best shots with us.

  • You may carry backpacks, diaper bags, and coats through the museum.

    Coat and luggage check is available at the front entrance. Please let the front desk staff know if you need to check an item.

  • Yes, coat check is located near the front entrance. Please request to check items by informing the front desk staff.

    The Museum does not offer lockers or secure storage.

Accessibility

The Museum of Broadcast Communications is committed to being a Museum for All.

  • Yes! The Museum is accessible through the main entryway on Randolph Street.

    Strollers are allowed in the museum. Strollers can be parked in our coat room by the main entryway. Please let our front desk staff know if you need assistance. The Museum is not responsible for any lost, stolen, or unclaimed items or strollers.

  • We do not offer strollers or wheelchairs to borrow or rent.

  • Yes! Certified service animals are welcome in the Museum.